Experienced Audiologist in Visalia, CA
Audiology • Visalia, CA
Ratings by platform
- Optimum Audiology: 5-star service mentioned (based on 248 reviews) (248 reviews)
- Visalia Hearing Center: 5 out of 5 stars (18 reviews (Birdeye/Google); 1 verified review (Healthy Hearing))
- Hear for Life Hearing Aid Center - Visalia: 2.67 out of 5 stars (6 reviews)
What patients say
Patients praise
- Professional, friendly, and knowledgeable staff
- Prompt and attentive service
- Clear explanation of testing and treatment processes
- Helpful in resolving urgent issues for travelers or with existing hearing aids
Common complaints
- Long wait times for appointments and phone support
- Issues with hearing aid repairs and long turnaround times
- Lack of understanding of the specific needs of hearing-impaired patients (e.g., communicating with lip readers)
- Perceived lack of expertise among staff members
In patients' words
"Friendly, professional, prompt and very customer service oriented. The staff and Dr. Mendoza go out of their way to make the office experience and your improved hearing the best. Highly recommended."
— Optimum Audiology Patient Review"Dr. Finnegan and his staff are the best! They are hands-on and attentive whenever I have a question or need assistance... I am grateful that Dr. Finnegan has stepped in after Dr. Shurson left."
— Chris H. (Visalia Hearing Center Patient)"Every time I had an issue with my hearing aids they would send them out for repair and I would be without them from 2 weeks to over 2 months and I would have to call them all the time to get updates on them."
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