Health Services | VA Montana Health Care | Veterans Affairs
Chiropractic • Virginia City, MT
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS) 2026 Report for Fort Harrison VA Medical Center: 5-star (Overall and Patient Satisfaction) (N/A)
- Birdeye (Billings VA Community Based Outpatient Clinic): 3.4 out of 5 stars (80 reviews)
What patients say
Patients praise
- High veteran trust ratings (e.g., 89.6% trust rating in 2024)
- Strong performance in official CMS ratings, including 5-star patient satisfaction ratings at the Fort Harrison VA Medical Center
- Outperformance of non-VA hospitals on various core patient satisfaction metrics
Common complaints
- Reports of poor leadership and lack of supervision at certain VA Montana locations
- Allegations of patient mistreatment and quality of care failures in specific facilities
- Patient frustration regarding scheduling, wait times, and navigating care across multiple providers
In patients' words
"Montana Veterans rank trust in Montana VA Health Care System at 89.6 percent."
— VA Montana Health Care official communications"The Billings VA Clinic has no leadership, the radiologist misread the x-rays and the head radiologist believed it was not a problem."
— Birdeye user review of Billings VA CBOCMore clinics in Virginia City
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