Virginia Beach Internal Medicine - Bayview Physicians Group
Internal Medicine • Virginia Beach, VA
Ratings by platform
- LocateHub: 2.5/5 (25 reviews)
- WebMD: Not explicitly aggregated, though individual reviews are negative (2 reviews)
What patients say
Patients praise
- Attentive medical providers who listen to patient concerns
- Thorough and prompt medical care from certain providers and staff
- Efficient check-in and check-out processes in some locations
Common complaints
- Billing and insurance claim issues, specifically regarding annual check-ups coded as establishing care visits
- Poor office staff service, including reports of unprofessional responses to patient concerns
- Difficulty with administrative communication and referral management
In patients' words
"I am beyond disappointed with the Bayview Physicians group. I scheduled an annual check-up in 2022, and I am still getting bills almost a year later when this should have been 100% covered by my insurance."
— WebMD review"Worst office staff service ever at the 2075 Glenn Mitchell Dr Suite 300 Virginia Beach, VA 23456 office. Her answer to our concerns : "it's not our problem call your PCM!""
— Yelp/MapQuest review"I have gotten extremely excellent care from Dr. Casillian and PT Jesse. They really listen and will try to an answer for me. And I am a difficult case with multiple problems."
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