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Virginia Beach - Eastern Virginia Ear, Nose & Throat Specialists

ENT (Ear, Nose, and Throat)Virginia Beach, VA

★★★★★4.6/5689 reviews across 3 platforms

Ratings by platform

  • Practice Website (Aggregated): 4.7 out of 5 stars (based on 614 combined reviews) (614)
  • Yahoo Local: 2.5 out of 5 stars (15)
  • Birdeye: 4.1 out of 5 stars (60)

What patients say

Patients praise

  • High satisfaction with medical expertise and thoroughness of specific doctors (e.g., Dr. Leonard, Dr. Hester, Dr. Collins)
  • Positive experiences with audiology staff, described as patient, kind, and supportive
  • Effective communication and professional care regarding medical conditions and hearing aid fittings

Common complaints

  • Long waiting times, sometimes exceeding an hour
  • Frustration with office staff, specifically check-in/check-out processes and perceived unprofessionalism or lack of honesty
  • Difficulty scheduling appointments or long lead times for new patient appointments
  • Reports of patient profiling or being dismissed by staff

In patients' words

"I’d like to say, I’d give Dr. Collins more than 5 stars . She’s great at what she does and very professional."

HealthyHearing.com (Patient Review)

"This office is terrible. I waited for 1.5 hours and then left without seeing a doctor."

Yelp (Patient Review)

"I recommend Dr Leonard, David. Unlike most doctors he knows what he's doing and he doesn't rush you out or look at your symptoms like it's a joke."

Birdeye (Patient Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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