Carlinville Area Hospital & Clinics – Virden
Pharmacy • Virden, IL
Ratings by platform
- Illinois Hospital Report Card (HCAHPS): 81% - 87% patient recommendation rate (varies by source/survey) (fewer than 50 completed HCAHPS surveys reported for specific periods)
- Healthgrades, US News, Vivian Health: 3.7/5 to 79-82% satisfaction scores (varies by platform) (limited volume of online reviews)
What patients say
Patients praise
- compassionate and professional care from some staff members
- high percentage of patients likely to recommend the facility according to survey data
- convenient access to local medical services
Common complaints
- concerns regarding emergency department wait times and staffing
- dissatisfaction with billing and administrative communication
- perceptions of inadequate diagnostic attention for specific medical issues
In patients' words
"Even though they were incredibly busy and short staffed I was seen by a terrific staff and Dr. Silvers was not only professional but very kind and personable."
— BusinessYab review"The only reason I'm raiting this joke of a hospital at all was so I could complain. My fiance has been here for almost 3 hours now and still sitting in triage."
— MedicalRecords.com reviewMore clinics in Virden
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