Optum Urgent Care - Vineland, NJ
Urgent Care • Vineland, NJ
Ratings by platform
- Birdeye: 4.5 out of 5 stars (1,653 reviews)
- Solv Health (S. Main Road): 4.7 out of 5 stars (1,495 reviews)
- Solv Health (Vineland South): 4.5 out of 5 stars (1,579 reviews)
What patients say
Patients praise
- Friendly, kind, and professional staff members
- Efficient and quick service for many patients
- Clean facility environment
- Thorough explanations of diagnoses and treatment plans
- Good bedside manner from providers
Common complaints
- Long wait times, often reported as exceeding 2-3 hours
- Perceived incompetence or lack of qualifications among some medical staff
- Reports of misdiagnosis or inadequate medical evaluation
- Staff perceived as dismissive or lacking concern for patient health
- Issues with administrative processes, such as lack of supplies or confusion over online registration
In patients' words
"Definitely not coming back here. Waited over 2 hours to be seen... Would’ve been faster going to a hospital."
— Birdeye"I didn’t wait long in the waiting area maybe 15 minutes, very friendly staff doctors were great. I was in and out within 30 to 40 minutes, which is great!"
— Solv Health"Dr Darlene Sylvain brushed everything off as a “stomach bug,” even though my stomach symptoms were gone... The next day I ended up at the hospital, where the doctors confirmed early pneumonia..."
— LocalityBiz"Julia was so kind, patient and understanding. Thank you so much for making me as a parent to a special needs child comfortable..."
— LocalityBizMore clinics in Vineland
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