Urgent / Immediate Care - Deaconess
Urgent Care • Vincennes, IN
Ratings by platform
- SolvHealth (for Deaconess Urgent Care/Express locations): 2.3 out of 5 stars (3 reviews (on SolvHealth))
- Yelp (for Deaconess Urgent Care): 1.0 stars (2 reviews)
- Healthgrades: 1.0 stars (1 review)
What patients say
Patients praise
- Some patients reported kind and caring interactions
- Occasional reports of efficient service
Common complaints
- Unprofessional or rude staff interactions (front desk and nursing)
- Poor bedside manner from providers
- Dissatisfaction with quality of care and misdiagnosis/inadequate treatment plans
- Long wait times despite having appointments
- Perceived lack of care for patient needs and failure to listen to patient history
- Facility cleanliness concerns
In patients' words
"Schedule online and you still wait, no staff to answer phones... understaffed, staff was unprofessional , won’t be back"
— SolvHealth review"If I could give 0 stars I would. I took my 2 month old son here for a possible ear infection and fever. I've never experienced such horrible bedside manner."
— LocalityBiz review"They were all so kind and caring and took care of me quickly and efficiently. I would definitely recommend."
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