Veterinary Services in Vienna, WV

Patients praise

• Staff are often described as friendly, caring, and knowledgeable.
• Many pet owners appreciate the clinic's ability to help anxious pets feel comfortable.
• High levels of satisfaction with compassionate end-of-life care and supportive staff during difficult times.
• Positive feedback regarding clear communication about medical options and puppy care packages.

Common complaints

• Some clients have reported negative interactions with veterinary staff regarding communication and bedside manner.
• Concerns have been raised regarding billing, affordability, and perceived lack of empathy during financial discussions for emergency care.