Geriatric Health Care Services - West Virginia State List
Geriatric Medicine • Vienna, WV
Ratings by platform
- Caring.com: 4.6/5 (107)
What patients say
Patients praise
- responsive initial care planning
- personalized support for specific needs when a good match is found
Common complaints
- inconsistent caregiver quality
- staff turnover and reliability issues
- billing and insurance processing difficulties
- caregivers using mobile devices or sleeping on the job
In patients' words
"The quality of caregivers that they send into the home is not good. A few caregivers were just a body there. They were on their cell phones or asleep."
— Caring.com (Review of BrightStar Care)"We asked for Brightstar help when we became dissatisfied with another agency. We were interviewed... problems, as well as a plan of care was quickly established."
— Caring.com (Review of BrightStar Care)More clinics in Vienna
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