Coplin Health Systems | Primary, Acute & Preventive Care

Patients praise

• reports of compassionate, friendly, and respectful staff in certain departments/locations
• praise for specific providers who go above and beyond for patients
• appreciation for the clinic's role in the local community
• efforts by the health system to streamline patient intake and scheduling processes

Common complaints

• reports of issues with diagnostic accuracy, specifically claims of misdiagnosis or dismissing symptoms as allergies/anxiety
• difficulties in scheduling follow-up appointments and prescription refills
• concerns regarding administrative communication, including failures to follow up after dropping off new patient packets
• perceived lack of professionalism or thoroughness by some staff members