NextCare Urgent Care – Victoria (Twin Fountains)
Urgent Care • Victoria, TX
Ratings by platform
- Birdeye (Twin Fountains Location): 4.5 out of 5 stars (849 reviews)
What patients say
Patients praise
- Friendly and professional medical staff members
- Efficient and quick service for some patients
- Clean and well-maintained facility
- Helpful interactions during the treatment process
Common complaints
- Long wait times even with appointments
- Rudeness and unprofessional behavior from some staff/management
- Inconsistency in appointment management and operational procedures
- Concerns regarding communication and accessibility (phones, check-in process)
In patients' words
"Not really sure what the point of making an appointment is. Waiting. And waiting. And no sign of seeing anyone within an hour or more of appointment time."
— Birdeye User Review"I was treated quickly and the doctor was very nice !! Great experience for my first time !"
— Official NextCare Website Review"A place where people go to get seen when you’re sick doesn’t want sick patients inside. Is inconsiderate, has you wait outside in over 100 degree weather with no care."
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