Heritage House of Vicksburg in Vicksburg, MS
Long Term Care Hospital • Vicksburg, MS
Ratings by platform
- seniors.fyi: 4.6 from 80 reviews (80 reviews)
- NursingHomeDatabase.com: CMS Overall Rating: 4 Stars ((review count not specified))
- SeniorCare.com: Overall Rating: 4.6/5.0 stars (displayed) ((review count not specified))
- Nursa (via Google ratings): 4.60 based on 55 reviews (55 reviews)
- Caring.com: Facility 3.0; Staff 2.3; Food 2.0; Activities 3.3; Value 2.3 (subratings) (5 reviews)
What patients say
Patients praise
- Staff friendliness/respect and professional conduct reported by reviewers
- Clean facility and positive environment during visits
- Staff praised for going above and beyond / residents treated well
Common complaints
- Some negative experiences mentioning rude/unnecessary staff responses and concerns about administration/communication
- Subratings on Caring.com are notably low for staff, food, and value (overall experience mixed)
- A few reviews elsewhere mention difficulty dealing with staff/nurse (limited detail)
In patients' words
"“A Christmas Day inquiry was met with rude and unnecessary responses from the staff.”"
— seniors.fyi review summary"“They have always greeted me by name and treated me with respect.”"
— SeniorCare.com reviewer excerpt"“My MIL lived there for almost 8 years, so I feel like part of the staff there. They have always greeted me by name and treated me with respect.”"
— SeniorCare.com reviewer excerpt"“The staff is professional but somewhat difficult to deal with. One nurse …”"
— SeniorAdvice.com review snippetMore clinics in Vicksburg
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