Verona Clinic Family Medicine | UW Health
Family Medicine • Verona, WI
Ratings by platform
- Expected Health: 4.0/5.0 (2 reviews (specifically for X-ray services))
- Yelp (via MapQuest): 1.0/5.0 (2 reviews)
What patients say
Patients praise
- friendly and supportive staff
- thorough and attentive care from physicians
- efficient appointment scheduling and low wait times for some patients
- clean and comfortable facilities
- seamless coordination within the UW Health network
Common complaints
- billing and coding transparency concerns
- difficulty navigating appointment cancellation systems via text
- perceived lack of attentiveness during appointments
- long wait times for appointments
- concerns regarding communication and staff responsiveness
In patients' words
"Patients consistently report an enjoyable experience with friendly and supportive staff, from the check-in process to the doctors and lab personnel. The physicians... are described as caring, thorough, and attentive."
— Loc8NearMe"I received a text message from UW Health a while back... I hastily hit a button... Turns out, I cancelled my colonoscopy by a text message... These types of messages are very convenient for appointment reminders, but should never be used in this manner."
— Cap Times (Letter to the Editor)"Bad service. Last appointment, my doctor was not focused on my questions and was rushing me through his busy day."
— Yelp (via MapQuest)More clinics in Verona
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