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Internal Medicine | Vernal, UT Internists

Internal MedicineVernal, UT

★★★★★4.7/5207 reviews across 3 platforms

Ratings by platform

  • WebMD and Vitals (Dr. Arthur Madsen): 4.2–4.5 out of 5 (10 ratings each)
  • Ashley Regional Medical Group (Internal Medicine): 4.8 out of 5 (166 total reviews (aggregate))
  • Mountainlands Family Health Center: 4.0 out of 5 (31 reviews)

What patients say

Patients praise

  • Long-standing, trusted patient relationships with experienced providers
  • Appreciation for caring and compassionate interactions when they occur
  • Efficiency and helpfulness of some office staff members

Common complaints

  • Reports of poor follow-up and communication from office staff
  • Concerns regarding misdiagnosis and lack of thoroughness in symptom evaluation
  • Experiences of being treated dismissively or feeling unheard by providers

In patients' words

"He has not only taken good care of my family but also my parents until they passed away... a great doctor and good friend that I have trusted with my life."

Vitals (Patient review for Dr. Arthur Madsen)

"Dr. Mathis and his staff are rude and unprofessional. You need to learn to follow up with patients..."

Birdeye (Patient review for Dr. Trevor Mathis)

"I ended up with hospitalizations because he wouldn't listen and believe me... A Dr needs to take his patients seriously."

Healthgrades (Patient review for Dr. Mark Henderson)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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