Black Hills Pediatrics: Home
Pediatrics • Vermillion, SD
Ratings by platform
- Yahoo Local (Black Hills Pediatrics, Rapid City): 2.0 out of 5 stars (Yahoo Local) (14 reviews)
- Vitals/Healthgrades (Dr. Matthew Krell, Vermillion): 5.0 out of 5 stars (Dr. Matthew Krell) (33-35 reviews)
What patients say
Patients praise
- thorough and compassionate care from physicians
- positive bedside manner with children
- clear explanations and patient engagement
- supportive and friendly nursing staff
- flexible scheduling for appointments
Common complaints
- billing and administrative disputes
- long phone hold times and difficulty reaching staff
- concerns over urgency of care vs. actual service provided
- perceived rudeness or lack of professionalism from office staff
In patients' words
"Dr. Krell is hands down the best pediatrician! At every appointment he listens to any concerns we may have and will explain things in a simplified manner so we understand."
— Vitals review for Dr. Matthew Krell"While the care here has been mostly acceptable... their business office practices are so terrible that it's more a pain than a benefit to seek care here."
— TrustReviewers review for Black Hills Pediatrics, LLPMore clinics in Vermillion
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