
Mercy Clinic Family Medicine - Van Buren
Urgent Care • Van Buren, AR
Ratings by platform
- Birdeye: 3.4/5 stars (41 reviews)
- Facebook: 82% recommend (7 reviews)
- Mercy.net (Provider level): 4.9/5 stars (480 patients (for Dr. Misty Roshel Gonzalez))
What patients say
Patients praise
- friendly and caring staff and providers
- straightforward and honest physician communication
- high satisfaction with specific providers (e.g., Dr. Gonzalez)
Common complaints
- incompetent staff
- unresponsive communication (never return calls)
- overbooked/understaffed environment
- rushed or uncaring provider demeanor
- lack of follow-through
- long wait times
In patients' words
"Dr. Gonzales is wonderful as is everyone there!"
— Birdeye review"Good people. Nurses are awesome. Dr.Baker is no B.S. He is straight and to the point."
— Birdeye review"This Medical Office is horrible. The staff is incompetent. They Never return calls, over booked and understaffed."
— Healthgrades reviewMore clinics in Van Buren
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