Arkansas Family Clinic | Van Buren Osteopathic Physicians
Family Medicine • Van Buren, AR
Ratings by platform
- Pointer Trail Family Clinic (Arkansas Family Clinic / Van Buren Osteopathic Physicians site shown as pointertrailclinic.com): 3.8/5 (average Google rating) (64 Google reviews)
- Mercy Clinic Family Medicine - Van Buren (context in Van Buren reviews; not the same provider): 3.4/5 (41 reviews)
- Dr. Carolyn M. Dillard, DO (practices at Pointer Trail Family Clinic): 3.4 (average rating on Vitals) (Ratings shown but review count not clearly stated in the snippet)
- Dr. Robert R. Baker, DO (locality listing; not clearly the same as Arkansas Family Clinic): Multiple reviews shown including 1-star and 5-star; no single aggregate rating shown (Not provided)
What patients say
Patients praise
- Some patients praise specific clinicians and staff as knowledgeable, caring, and thorough
- Positive comments mention prompt call-backs/communication and feeling confident in care
- Some reviews describe office/nursing staff as professional and kind
Common complaints
- Complaints about rude or unprofessional front-desk/office staff
- Reports of long wait times and delays before the doctor arrives
- Concerns about staff communication/handling of messages and overall patient experience
- Reports related to not being seen due to payment/financial issues and staff being snarky
In patients' words
""Doctor Dillard and Heather are great people... A few of the nurses are nice but the ladies in the office up front are very rude... if I don’t have the money to be seen I can’t be seen at the time.""
— Pointer Trail Family Clinic reviews reposted on localitybiz.com / Health Insight 2019 page""I absolutely love everything and everyone at Pointer Trail Family Clinic! ... She is the best, she listens and is very thorough!""
— localitybiz.com Pointer Trail Family Clinic page""The most rude, crude staff I have ever seen! When you have an appointment you wait at least an hour...""
— Vitals.com review snippet for Dr. Carolyn M. Dillard, DO""Dr.Dillard is a good doctor but what not makes it not so pleasent to see her is her staff. They are rude and can care less about the patient.""
— Vitals.com review snippet for Dr. Carolyn M. Dillard, DOMore clinics in Van Buren
Mercy Clinic Family Medicine - Van Buren
Patients praise: friendly and caring staff · straightforward and professional doctors.
Summit Medical Center
Patients praise: Hospital is accredited by The Joint Commission · Received Quality Improvement and Innovator awards from the Arkansas Foundation for Medical Care.
Clinical Aesthetics Solutions
Patients praise: Professional and attentive service · Effective skin treatments and noticeable results.
Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.