Mercy Clinic Family Medicine - Van Buren
Critical Care Medicine • Van Buren, AR
Ratings by platform
- Birdeye: 3.4 out of 5 stars (41 reviews)
- Facebook: 82% recommendation rate (7 reviews)
- Mercy (Provider-specific rating for Dr. Misty Roshel Gonzalez): 4.9 out of 5 stars (480 patient ratings)
What patients say
Patients praise
- Friendly and caring staff members
- Doctors described as straight-forward and professional
- Satisfaction with specific providers like Dr. Baker and Dr. Gonzales
Common complaints
- Staff incompetence and lack of responsiveness
- Long wait times
- Feeling rushed and uncaring environment
- Poor follow-through on medical issues
In patients' words
"This Medical Office is horrible. The staff is incompetent. They Never return calls, over booked and understaffed. Both the staff and Dr. Hamby seem to be rushed and non caring. There is no follow through."
— Healthgrades"Dr. Gonzales is wonderful as is everyone there!"
— Birdeye"Good people. Nurses are awesome. Dr.Baker is no B.S. He is straight and to the point. Been my Dr for over a decade."
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