Care Team | Vallejo Medical Center - Kaiser Permanente
Women’s health / OB-GYN (hospital-based maternity services) • Vallejo, CA
Ratings by platform
- Yelp: Multiple patient reviews include both very positive (e.g., ★★★★★) and very negative (e.g., ★☆☆☆☆) experiences. (Not specified in the provided results.)
- US News Health: Patient Experience Score: 3 out of 5. (Not specified in the provided results.)
- Lown Institute Hospitals Index: Patient Satisfaction ranked: State 56 of 255; National 1208 of 2670. (Not specified in the provided results.)
What patients say
Patients praise
- Care team members described as caring/compassionate in maternity or hospice contexts
- Some reviewers describe doctors and staff as professional, friendly, and attentive
- Hospital services described as efficient and of good quality by at least one reviewer
Common complaints
- Long wait times and rushed consultations reported
- Delays in diagnostic testing and perceived inadequate follow-up in ER experience
- Lower patient-experience scoring (3/5) and some lower satisfaction ranking vs others
- Concerns about medication side effects or dissatisfaction with prescribed medications
In patients' words
"“I was very disappointed… I waited a significant amount of time, yet the consultation itself felt rushed.”"
— Healthgrades review snippet for Kaiser Permanente Vallejo Medical Center"“I took my husband… to Kaiser Vallejo ER… 4 hours of wait room… Then the dr never came bk… discharged him with Tylenol… Today is Thursday evening, he is still in same pain…”"
— Localitybiz patient review snippet"“They [all] took such good care of us… from the front desk to the housekeeping team to the nurses and doctors. It was just amazing.”"
— Patch article quoting patient experience at Kaiser services in Vallejo"“We had four different care givers from the Vallejo hospice program… reassuring, kind, and caring.”"
— Kaiser Permanente Look Inside KP blog (hospice patient family member quote)"“I have felt more miserable with the prescribed medications and the side effects so I quit taking them.”"
— Facebook group post snippet about poor experience at Kaiser Vallejo Emergency RoomMore clinics in Vallejo
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