Vallejo Medical Center - Kaiser Permanente
Hospitals (medical center) • Vallejo, CA
Ratings by platform
- US News Health: 89% of patients willing to recommend (US News)
- Yelp: 2.8 out of 5 stars (265 reviews)
- Trustburn: 3.3 out of 5 stars (102 reviews)
- Healthgrades: 72% Patient Experience Rating
What patients say
Patients praise
- Highly regarded maternity, labor, and delivery care
- Compassionate and effective hospice services
- Clean and well-maintained facility environment
- Instances of professional and supportive nursing and physician care
Common complaints
- Long wait times, particularly in the emergency department
- Challenges in scheduling appointments or accessing timely care
- Perceived dismissiveness or lack of empathy from some staff members
- Difficulties with communication and phone system access
In patients' words
"We really felt like we were at a hotel. Everyone has a smile on their face - from the front desk to the housekeeping team to the nurses and doctors. It was just amazing."
— Napa Valley Patch"Waiting five hours in the ER and no updates on when I would be seen. Go anywhere else."
— Yelp"We had four different care givers from the Vallejo hospice program... They were reassuring, kind, and caring."
— Kaiser Permanente Look insideKP Northern CaliforniaMore clinics in Vallejo
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