Psychiatry at Vallejo Medical Center - Kaiser Permanente
Behavioral Health Clinics • Vallejo, CA
Ratings by platform
- Yahoo Local: 2.0 out of 5 stars (20 reviews)
- US News & World Report: 4 out of 5 stars (9 reviews (specific to psychiatrists))
What patients say
Patients praise
- Some individual psychiatrists are rated highly by patients for their experience and professionalism
- Positive experiences in other departments at the Vallejo Medical Center facility can sometimes overlap in general reviews
Common complaints
- Difficulties with appointment access and long wait times for mental health services
- Complaints regarding customer service, including phone systems and staff professionalism
- Concerns regarding continuity of care and collaboration between providers
- Systemic issues with suicide risk screening and monitoring identified in regulatory reports
In patients' words
"At Kaiser, you spend hours every week trapped in endless phone loops..."
— Yahoo Local Review"female receptionist on 7/16/24 yelling at a new patient trying to establish care, not professional, not helpful."
— Yahoo Local Review"If you're looking for compassion and open communication you might want to look elsewhere. She can be thorough in a condescending way."
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