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Clearwave Mental Health - Valhalla

Psychiatry and Mental HealthValhalla, NY

★★★★☆3.9/527 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 4.0/5 stars (for Dr. Randy Pardell, MD) (26 reviews)
  • Yelp/MapQuest (Valhalla location): 1.0/5 stars (1 review)

What patients say

Patients praise

  • High praise for clinical effectiveness of TMS treatments
  • Many patients report compassionate and caring doctors and therapists
  • Appreciation for flexible scheduling and telehealth options
  • Helpful advocacy and support from administrative/support staff in some cases

Common complaints

  • Reports of unprofessionalism and rude conduct by certain providers
  • Claims of providers not taking patient concerns seriously
  • Dissatisfaction with office/administrative staff responsiveness and communication
  • Complaints regarding strict or unfair no-show/cancellation fees

In patients' words

"Absolutely wonderful and beyond amazing atmosphere, staff, patient care, and contact, along with ease of treatment. TMS helped me so much with my mental health struggles..."

Online patient review for Clearwave TMS Center

"Dr. Yoon did not take my care seriously, ignored all my concerns, and was rude at times! Upper management is unprofessional and disregards my concerns."

Online patient review for Clearwave Psychiatry and TMS - Valhalla

"This place is a complete scam. I was on my way to my first appointment and had an emergency come up. So I was charged a dnka which ended up in a 200.00$ charge!"

Online patient review for Clearwave Mental Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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