Westchester Medical Center Kidney Transplant Program
Nephrology • Valhalla, NY
Ratings by platform
- Birdeye (Google reviews): 2.7/5 stars (787 reviews)
- Healthgrades (Patient Experience): 50% (Patients who gave a rating of 9 or 10) (N/A)
What patients say
Patients praise
- Expertise in complex and high-risk transplant cases
- Positive individual accounts of compassionate care and lifesaving surgical outcomes
- Strong clinical reputation for successful transplant procedures and survival rates exceeding national averages
Common complaints
- Difficulties with the hospital billing department, including complaints of rude service and incorrect billing practices
- Lower-than-average patient satisfaction scores for overall care team and facility experience (Healthgrades)
- Concerns regarding hospital-acquired conditions or post-surgical complications relative to national expectations
In patients' words
"trying to get their billing department on the phone is like I have to use the word pathetic they are rude they hang up on you"
— Birdeye review"the wonderful team at Westchester Medical Center, I wouldn’t have Ricardo with me. I’m more than grateful."
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