WMCHealth Physicians Internal Medicine, Hawthorne
Internal Medicine • Valhalla, NY
Ratings by platform
- Birdeye (general Westchester Medical Center): 2.7/5 stars (787 reviews)
- Healthgrades (Dr. Gary Rogg): 4.6/5 stars (30 reviews)
- WebMD (Dr. Lisa Paul): 5.0/5 stars (2 reviews)
- Healthgrades (Dr. Karyi Coyle): 4.7/5 stars (13 reviews)
What patients say
Patients praise
- Physicians described as compassionate, thorough, and knowledgeable
- Effective bedside manner and willingness to listen to patient concerns
- Positive experiences with clinical care and patient-doctor relationships
Common complaints
- Difficulty reaching the office by phone to schedule appointments
- Issues with billing departments and insurance processing
- Inconsistent patient follow-up or communication regarding test results
In patients' words
"No one answers the main line to schedule an appointment and when you leave a message with the answering service the office still does not call you back."
— LocalityBiz"Dr Rogg actually read my chart before my visit. Performed a thorough exam with extensive blood work and urinalysis. He actually called me with my results. Not many Doctors around like him any longer."
— Healthgrades"trying to get their billing department on the phone is like I have to use the word pathetic they are rude they hang up on you They they give you wrong information wrong emails"
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