University Place - Olympic Sports & Spine
Sports Medicine • University Place, WA
Ratings by platform
- Yelp: 3.3/5 average across brand locations (Yelp) (70 (brand-wide))
- Birdeye: 3.8/5 average (Puyallup location/brand aggregate) (70)
What patients say
Patients praise
- Knowledgeable and skilled physical therapists
- Friendly, warm, and caring staff members in some instances
- Effective pain management and rehabilitation results for some patients
Common complaints
- Billing issues, including lack of transparent pricing and unexpected costs
- Perceived unprofessionalism and rudeness of front office staff
- Frustration with long wait times and last-minute appointment issues
- Perceived lack of personalized care or ineffective treatment sessions
In patients' words
"Completely unprofessional office staff, they do not properly disclose the cost of visits and have an extremely unfriendly and unprofessional billing manager."
— Yelp/Unilocal user reviews"Friendly, warm, caring therapists, good equipment, thorough."
— Puget Sound Consumers' Checkbook user review"BEWARE, this "professional" PT service will MILK YOUR INSURANCE as much as possible."
— MapQuest/Apple Maps user reviewMore clinics in University Place
Olympic Sports & Spine - University Place - MultiCare
Patients praise: knowledgeable and professional physical therapists · attentive and personalized care from specific clinicians.
University Place Pediatric Clinic
Patients praise: high praise for the medical expertise and bedside manner of individual doctors and nurses · frequent commendation for the nurse line's responsiveness and attentiveness.
Carrie Jenner, MD | Pediatrics | University Place, WA 98466
Patients praise: Informative and clear explanations · Thorough and patient listener.
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