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Rural Health Services | Affordable, Quality Healthcare

Rural Health ClinicUnion, SC

★★★☆☆3.4/530 reviews across 2 platforms

Ratings by platform

  • Birdeye (Rural Health Services, Inc. - Family Health Care, Aiken, SC): 3.2 out of 5 stars (21 reviews)
  • Birdeye (Rural Health Services, Inc., Clearwater, SC): 3.8 out of 5 stars (9 reviews)

What patients say

Patients praise

  • Some patients report positive experiences with specific clinical or nursing staff
  • Accessibility of care for diverse and low-income populations
  • Comprehensive range of services offered (pediatrics, dental, pharmacy, etc.)

Common complaints

  • Poor management and unorganized office operations
  • Reports of rude or unprofessional staff behavior towards patients
  • Difficulty scheduling or receiving timely appointments
  • Understaffing concerns and high employee turnover
  • Complaints regarding billing and insurance processing errors

In patients' words

"Absolutely horrible experience ! Had a relative go in for a medical condition and he was insulted and ridculed about having yellow eyes... How professional is that??"

Birdeye review

"I wish i could give this place a zero but that’s not an option. Phone system completely sucks... The nurses are completely rude... This was the most unorganized office I had ever been too."

LocalityBiz review (Clyburn Center, Aiken, SC)

"I must say I had a really good xperience today in the pediatrics department... The nurse Practitioner... was great did her job to the T. And all the supporting staff medical assistants ,Lab techs and nurses were fabulous."

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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