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Physical Therapy & Sports Rehabilitation Union County NJ

Physical TherapyUnion, NJ

★★★★★4.9/5130 reviews across 2 platforms

Ratings by platform

  • rater8 (Union County Orthopaedic Group Physical Therapy): 5.00 out of 5 stars (12 ratings) (12 reviews)
  • JAG Physical Therapy (Company Website): 4.9 out of 5 stars (118 reviews (JAG Physical Therapy, Galloping Hill Rd.))
  • BestProsInTown (JAG Physical Therapy): Not specified numerically (59 reviews total) (59 reviews)

What patients say

Patients praise

  • Highly knowledgeable, professional, and dedicated clinical staff
  • Personalized, effective treatment plans that improve quality of life and recovery
  • Warm, welcoming, and clean office environments
  • Supportive team atmosphere focused on patient goals

Common complaints

  • Reports of unprofessional, rude, or unhelpful front desk and billing staff
  • Complaints regarding scheduling errors and insurance/billing communication issues
  • Concerns about unexpected high costs and billing practices, including claims of misleading pricing
  • Isolated reports of facilities opening late, impacting early-morning appointments

In patients' words

"I would recommend OrthoNJ to ANYONE because of the wealth of knowledge, experience, dedication to individualized service, professionalism, and commitment to excellence the entire staff provided."

LocalityBiz (OrthoNJ Physical Therapy Union)

"When you call they will tell you a visit is $150. They are frauds!!!!!!!! ... In multiple bills they charged for surgery $1230. They cant even do surgery at that facility."

LocalityBiz (SportsMed Physical Therapy Union)

"Whoever is sitting at the front desk and taking calls should be fired immediately... the receptionist had no clue or understanding what she was doing. She scheduled my mother's appointments at the wrong time, and insurance id card number was wrong too."

JAG Physical Therapy (Galloping Hill Rd.)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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