Union Medical Center & Hospital | Spartanburg Regional
Hospital • Union, SC
Ratings by platform
- CMS/HCAHPS Patient Survey Data: 73% recommendation rate (25 completed surveys (historical HCAHPS data))
- Vivian Health: 4.5/5 stars (2 reviews)
What patients say
Patients praise
- Reports of high-quality, thorough care by specific providers
- General patient satisfaction rates are relatively high, with a significant majority recommending the hospital
- Some employees report positive experiences with teamwork and culture
Common complaints
- Allegations of unprofessional staff conduct and behavior
- Complaints regarding patient care in the emergency department
- Concerns about facility maintenance and cleanliness
- Reports of negative interactions with hospital staff
In patients' words
"I've been there 2x now and I've received top notch care both times... I'm 100% impressed with the care/service at UMC!"
— LocalityBiz User Review"Went by ambulance the other night and they did nothing but laugh at me... I felt like they didn’t care about me."
— LocalityBiz User Review"Old, dirty, poorly maintained building. Hardly any patients in the ER yet we've been sitting listening to the staff laugh and joke."
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