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UMC Center for Family Medicine | Spartanburg Regional

Family MedicineUnion, SC

★★★★☆4.3/572 reviews across 2 platforms

Ratings by platform

  • Birdeye (Google reviews): 4.3/5 (61)
  • Facebook: 64% recommend (83)
  • WebMD (for Dr. David Keith): 4.5/5 (11)

What patients say

Patients praise

  • Courteous and friendly staff and nursing team
  • Knowledgeable and thorough physicians who listen to patient concerns
  • Efficient and timely appointment experiences for some patients
  • Comforting and positive atmosphere within the facility

Common complaints

  • Billing disputes and high costs associated with hospital-based billing practices
  • Concerns regarding appointment wait times and scheduling availability
  • Specific instances of perceived medical errors or inadequate diagnosis

In patients' words

"The care provider and staff are an amazing team."

Birdeye (Google) review

"As soon as you walk in the door it's nothing but smiles and positivity from the girls up front all the way to the nursing staff and doctors!"

LocalityBiz review

"The core cause of this dispute is that Spartanburg Regional charged more than $2,000... I was initially told my insurance would cover it."

Better Business Bureau complaint (System-wide)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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