Union Post Acute
Assisted Living • Union, SC
Ratings by platform
- Official Website: 4.0/5.0 (81 reviews)
What patients say
Patients praise
- highly regarded physical and occupational therapy departments
- successful patient recovery outcomes reported in some cases
- friendly employees and good communication mentioned in some positive reviews
- feeling safe and socially engaged reported by some residents/families
Common complaints
- reports of neglect and hygiene issues such as soiled linens and lack of bathing
- long wait times for staff response to call buttons
- poor communication from staff and difficulty reaching them by phone
- incompetent or rude nursing and support staff
- concerns regarding medication management and care planning deficiencies
In patients' words
"Apparently they are short staffed as in she laid in her on feces for several hours. She had pushed the button several times. This has happened more than once in her stay. No bottom sheets were placed on her bed for several days."
— Anonymous reviewer on facility website/EveryPlace"Very friendly sweet employees. And the best communication from top to bottom. And I love Robin. My mom received excellent care and therapy services at Union."
— Anonymous reviewer on facility websiteMore clinics in Union
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