MCHC Hillside In Ukiah
Internal Medicine • Ukiah, CA
Ratings by platform
- Trustburn: 3.8/5 stars (12 reviews)
- TopRankDental: 7.9/10 (6 ratings)
- Apple Maps: 2.0/5 stars
What patients say
Patients praise
- Knowledgeable and caring doctors (by some accounts)
- Friendly and helpful staff (by some accounts)
- Clean and well-maintained facilities
- Appreciation for the clinic's role in the community and accessible healthcare services
Common complaints
- Difficulty scheduling appointments, including long wait times for urgent care
- Reports of unprofessional, rude, or dismissive staff and medical personnel
- Issues with insurance billing and perceived high costs for self-pay patients
- Dissatisfaction with dental care, specifically concerns about conduct and procedure quality
- Management and workplace culture complaints from employees
In patients' words
"The Dr. Shawn Mucho is incredibly condescending and his assistant were rude as well. While working on my younger brothers teeth the repeatedly kept saying I just want to get this over with and other unprofessional remarks."
— Trustburn"We have pulled our family from this clinic and won't go back. We have had repeated problems with this clinic. First they consistently fail to bill our insurance effectively thus we end up with bills over a thousand dollars..."
— FindRecoveryCenter"I have been going to the Hillside Health Center for several years now and I can say without a doubt that it is an excellent facility. The doctors are knowledgeable and the staff is friendly and helpful."
— TrustburnMore clinics in Ukiah
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