Adventist Health Ukiah Valley Primary Care
Family Medicine • Ukiah, CA
Ratings by platform
- Birdeye: 4.5 out of 5 stars (1,678 reviews)
- Adventist Health Doctor Profile: 4.8 out of 5 stars (98 ratings, 26 reviews (for specific provider))
- Yahoo Local: 2.5 out of 5 stars (64 reviews)
- Healthgrades (Hospital-level data): 60% of patients who rated 9 or 10, with hospital patient experience rating 15% lower than national average
What patients say
Patients praise
- Praise for individual clinicians' bedside manner, attentiveness, and listening skills
- Positive experiences with specific providers who were described as thorough and compassionate
- Appreciation for prompt and professional care in emergency and urgent situations
- Success stories involving effective communication and clear explanations from doctors and nursing staff
- Satisfaction with the ease and convenience of virtual/online visits for some patients
Common complaints
- Difficulty with administrative processes such as prescription refills and referral management
- Concerns regarding appointment availability and long wait times for new patients
- Communication challenges, including difficulty reaching the office and lack of follow-up
- Experiences of being rushed or feeling that concerns were not fully addressed during visits
- Dissatisfaction with the transition process when primary care providers leave the network
In patients' words
"Lindsay is an excellent listener and always offers follow up questions. I highly recommend Lindsay."
— Adventist Health Provider Review"9 days of begging to get a BP medicine filled and 9 days of being ignored. Next stop will be corporate and from there its on to the Medical Board of California and Consumer Affairs."
— LocalityBiz Review"All good except finding out our primary care doctor left the network and we weren’t informed. When it takes 6-9 months to schedule to establish with a new doc this is a real pain and not creating a transition process for existing patients is insensitive."
— BeautiHost Review"It seems that an annual checkup should look at some of the vaccinations that are available. The clinic practices reactive healthcare. It does not practice preventative healthcare."
— LocalityBiz ReviewMore clinics in Ukiah
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