Behavioral Health and Recovery Services
Behavioral Health • Ukiah, CA
Ratings by platform
- Recovered.org: 3.9/5 (Not explicitly stated (aggregated Trustscore))
What patients say
Patients praise
- High reported satisfaction rates in county perception surveys (e.g., 91.7% general satisfaction for adults)
- Efforts to develop new facilities such as a Psychiatric Health Facility (PHF) to keep treatment local
- Provision of holistic support services including housing assistance and employment counseling
- Existence of a Patients' Rights Advocate to protect and inform beneficiaries
Common complaints
- Challenges navigating the system for crisis intervention
- Perceived disparity in response to mental health crises compared to medical emergencies
- Frustration with lack of coordinated responsibility for field crisis calls
- Concerns regarding the treatment of serious mental illness (SMI) within the community
In patients' words
"You soon learn that nobody wants to take on the responsibility of mitigating a mental illness crisis... Everyday families are discriminated against as they try to navigate the system and get help as their loved one deteriorates into their illness! It is simply unacceptable."
— The Ukiah Daily Journal, Letter to the Editor (2023)More clinics in Ukiah
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