Pregnancy & Women's Health Services
Obstetrics • Twin Falls, ID
Ratings by platform
- Vitals and WebMD Care: Dr. Matthew Packham has an average rating of 4.8 stars; Dr. David Hadlock has an average rating of 3.5 out of 5 stars based on 30 ratings. (30 ratings mentioned for Dr. Hadlock.)
What patients say
Patients praise
- Highly skilled and attentive physicians
- Excellent bedside manner and communication from specific doctors
- Comprehensive care during pregnancy and delivery
- Prompt responses via patient portals and phone in some instances
Common complaints
- Reports of rude front desk staff
- Concerns regarding privacy and HIPAA violations due to open doors during patient intake
- Frustration with the St. Luke Connect scheduling system
- Unpleasant hospital entry experience related to security measures
In patients' words
"Dr. Packham was my OB for 2 of my pregnancies, and he is a fabulous doctor... His bedside manner is FAR better than any other doctor I have been to - OBGYN or otherwise."
— Vitals Review of Dr. Matthew Packham"I've never had a doctor so communicative and with such a fantastic beside manner. Even after getting home he's called me several times to check on me."
— Vitals Review of Dr. Paul Stevens"I honestly did not like my experience here at all. This hospital is like a jail they have a ton of employees at the front entrance... The front staff are also very rude."
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