Twin Falls Clinics - Doctor's Offices - Family Health Services
Family Medicine • Twin Falls, ID
Ratings by platform
- Birdeye: 4.1 out of 5 stars (90 reviews)
What patients say
Patients praise
- Some patients praise specific providers and dental staff
- Attentive and compassionate care reported at urgent care locations
- Knowledgeable pharmacy staff
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor customer service and phone manners from reception staff
- Frustration with appointment cancellations and administrative policies
- Concerns regarding communication issues and perceived lack of staff training
In patients' words
"Family health services was my provider but it has been ridiculously hard to get into... I called first thing at 8 am... and I was given an appt for 2 weeks out."
— Birdeye Review"The phone manners need some work. I don't make appointments often but... each time they have a poor attitude, seem bothered by my call, leave me on hold for over 15 minutes to confirm one simple question."
— FHS Patient Review"Customer feedback indicates that Downtown Urgent Care and Pharmacy by Family Health Services consistently earns praise for its attentive staff and efficient processes."
— Wheree Review SummaryMore clinics in Twin Falls
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