Central Alabama VA Medical Center-Tuskegee | Veterans Affairs
Primary Care • Tuskegee, AL
Ratings by platform
- VA SAIL (Strategic Analytics for Improvement and Learning): 2.5/5 (VA SAIL Quality Rating) (N/A (System-wide composite rating))
- Rehab.com: 3.4/5 (43 reviews)
What patients say
Patients praise
- Some veterans report positive experiences with respectful and professional clinical staff
- High appreciation for the care received from specific medical departments like audiology
Common complaints
- Long wait times for appointments and pharmacy services
- Difficulties reaching staff via phone or call center issues
- Concerns regarding communication with medical staff and language barriers
- Reports of condescending or judgmental attitudes from some staff members
- Historical reports of administrative and staffing challenges requiring OIG inspections
In patients' words
"The folks at the Center, from Dr. Hardy in Audiology, to all of the support staff I met while there, could not have been nicer. They treated me with respect and dignity."
— Rehab.com review"However, because the call center is underfunded and non-existent you will not be able to communicate with the great healthcare workers here."
— Rehab.com review"Terrible. Long wait to get into my appointment. When I finally do get in, the nurse who builds my patient file is very condescending and judgmental."
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