Tuscaloosa Urgent Care & Family Medicine | Walk-In Clinic
Urgent Care • Tuscaloosa, AL
Ratings by platform
- Solv (ExperCARE, Tuscaloosa-South): 4.8 out of 5 stars (based on 1,471 ratings) (352 reviews)
- Solv (American Family Care, Hwy 69): 4.7 out of 5 stars (based on 636 ratings) (151 reviews)
- Birdeye (American Family Care, Hwy 69 South): 4.6 out of 5 stars (based on 950 reviews) (950 reviews)
What patients say
Patients praise
- Efficient online scheduling and registration processes
- Knowledgeable and professional medical staff (doctors and nurse practitioners)
- Clean, welcoming, and professional facility environment
- Compassionate and thorough bedside manner
- Generally quick service and short wait times for many patients
Common complaints
- Occasional complaints about front desk service and staff friendliness
- Reports of long wait times for some patients despite efficient systems for others
- Concerns regarding billing practices and unexpected charges
- Communication issues, including difficulty getting test results or follow-up information
In patients' words
"Dr. McGee has an amazing bedside manner! He didn’t make me feel rushed, took time to explain all my results & treatment options."
— Solv - ExperCARE patient review"If you want never want to get your test results or hear back about your health go here. The staff is incompetent, unfriendly, and worthless."
— Birdeye - American Family Care Hwy 69 South patient review"This was my first time at AFC and I am very impressed with the professionalism, friendliness, and cleanliness. The AFC urgent care website and Solv app make scheduling and registering for appointments easy."
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