Family Medicine | University Medical Center
Family Medicine • Tuscaloosa, AL
Ratings by platform
- Facebook: 70% recommend (81 reviews)
- WebMD Care (for Dr. Jacquelynn Luker): 4.5 out of 5 stars (2 ratings)
What patients say
Patients praise
- Some doctors are described as caring and professional
- Effective specialized care for specific conditions
- Helpful and pleasant experiences with certain individual providers
Common complaints
- Difficulty reaching staff by phone
- Issues with prescription refills and processing
- Poor front-office management and responsiveness
- Long wait times
- Concerns regarding administrative and billing accuracy
In patients' words
"I have called over 5 times in the last month to get very important prescriptions refilled and have never gotten a call back... This is the absolute worst experience I’ve ever had with a doctors office."
— LocalityBiz Review"great very pleasant and pays attention to all problems and addresses them"
— WebMD Care ReviewMore clinics in Tuscaloosa
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