Behavioral Health - Golden Valley Health Centers
Behavioral Health • Turlock, CA
Ratings by platform
- Birdeye: 4.8 out of 5 stars (529 reviews (Aggregate))
- Yelp: 1.6 out of 5 stars (169 reviews (Aggregate))
- Birdeye (Urgent Care): 4.4 out of 5 stars (167 reviews (Aggregate))
What patients say
Patients praise
- Friendly and professional staff in some instances
- Appreciation for the expertise and caring approach of specific medical providers
- Some patients report timely access to services and efficient pharmacy communication
Common complaints
- Difficulty scheduling appointments and long wait times
- Concerns regarding administrative and receptionist responsiveness, including phone system issues
- Inconsistent experiences with continuity of care (seeing different providers)
- Issues with medication refills and specialist referrals
- Reports of unprofessional or rude staff behavior
In patients' words
"The specialists are fantastic. I get whatever refurrals are needed quickly."
— Birdeye user review"Honestly the worst experience. All the girls so lost they have no idea what they r doing. Made me fill the paperwork 2 times..."
— Birdeye user review"I have never seen the same medical practitioner twice in 2 years. I cannot get referrals for specialists. They cannot write prescriptions correctly two months in a row."
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