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Childrens Clinic Tupelo | North Mississippi Health Services

Pediatrics • Tupelo, MS

★★★☆☆3.4/5375 reviews across 1 platforms

Ratings by platform

  • Birdeye (Aggregate for NMMC-Tupelo): 3.4 out of 5 stars (375 reviews (for North Mississippi Medical Center-Tupelo system))

What patients say

Patients praise

  • Compassionate care from individual providers
  • Variety of pediatric and adolescent medical services offered
  • Acceptance of new patients

Common complaints

  • Occasional issues with phone accessibility
  • Long wait times for appointments and medical staff interaction
  • Dissatisfaction with billing department efficiency and communication
  • Perceived lack of staff professionalism or engagement during busy periods

In patients' words

"Staff are a joke...looking at cell phones and talking with each other while the waiting room was packed. Dr Castle seems to have compassion but almost 3 hours wait to see a doctor is absurd."

— Birdeye (Review for NMMC-Tupelo)

"The Children's Clinic in Tupelo has been experiencing intermittent issues with our phones. We apologize for any inconvenience."

— Childrens Clinic Tupelo Facebook Page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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