Tumwater Family Practice Clinic - MultiCare
Primary Care • Tumwater, WA
Ratings by platform
- Birdeye: 3.3 out of 5 stars (235 reviews on Birdeye)
What patients say
Patients praise
- Some long-term patients report positive experiences with individual providers
- Recognition of high-quality medical care from specific physicians
Common complaints
- Concerns regarding billing department staff and responsiveness
- Complaints about front desk staff helpfulness and communication
- Reports of patient discharge without adequate notification or explanation
- Perceived lack of attentiveness to patient concerns
In patients' words
"Billing department was not helpful at all pretty much just said I was SOL when it wasn’t my fault they lost my insurance card And offered no solution work out for their mistake."
— Birdeye review"I just found out our entire family has been discharged after about 20 years with TFPC for a missed $20 co pay."
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