Surgery Center in Tulsa | Hillcrest Medical Center
Surgery • Tulsa, OK
Ratings by platform
- Various aggregators (CMS HCAHPS data): 3 out of 5 stars (based on HCAHPS/patient surveys) (719 - 1,159 completed surveys (source dependent))
- U.S. News & World Report: 88% of patients willing to recommend (US News) (Not explicitly stated)
What patients say
Patients praise
- Some patients report friendly and compassionate staff members
- Advanced surgical technology and robotic surgery capabilities available
- High performance in specific adult procedures and conditions
- Many patients express willingness to recommend the hospital
Common complaints
- Inconsistent care quality and responsiveness of nursing staff
- Facility maintenance and cleanliness concerns (e.g., parking, restrooms)
- Poor communication from some medical staff
- Mixed reports regarding patient advocacy and pain management during labor and delivery
In patients' words
"Every single staff member, from doctors, nurses, and technicians, I encountered were so friendly and compassionate... I will never go anywhere else in Tulsa for medical care."
— LocalityBiz user review"If I could give them a negative rating I would. 0 out of 10 experience... I labored for 27 hours before they finally gave me an emergency c section... they treated me as if I wasn’t there."
— LocalityBiz user review (Jody Maples)More clinics in Tulsa
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