Family Medicine Physicians Near Me in Tulsa, OK - Ascension
Family Medicine • Tulsa, OK
Ratings by platform
- Ascension Provider Profile (Dr. Robert A. Paulsen): 4.8/5 (~940 reviews)
- Ascension St. John Medical Center (Overall Hospital Rating): 2/5 stars (339 patient surveys)
- Ascension Provider Profile (Dr. Brent W. Laughlin): 4.9/5 (81 reviews)
- Ascension Provider Profile (Dr. Matthew R. Acker): 4.9/5 (491 reviews)
What patients say
Patients praise
- Individual family medicine physicians often maintain high ratings (typically 4.6-4.9 stars)
- Doctors perceived as good listeners who create personalized care plans
- Some specialized departments, such as infectious disease, are noted as outstanding by patients
Common complaints
- Long wait times for emergency department services
- Billing transparency and insurance in-network status issues
- Staff responsiveness to patient needs below national averages
- Patient survey ratings regarding communication and cleanliness often fall below national benchmarks
In patients' words
"We understand that billing concerns can be frustrating, and we are committed to transparency, accuracy and supporting our patients throughout the billing process."
— Ascension St. John spokesperson statement to 2 News Oklahoma"You could wait in the St.Johns ER for 6 hours or more. We spent 6 hours in the lobby and when we got called to the back we were only in the room for 30 minutes before they discharged us."
— Patient review on HospitalStats.orgMore clinics in Tulsa
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