Our Tukwila Urgent Care Center in WA - Concentra
Occupational Health • Tukwila, WA
Ratings by platform
- Yelp: 1.4 out of 5 stars (74 reviews)
- LocalGuideWorld: 3.5 out of 5 stars (953 reviews (platform aggregate))
What patients say
Patients praise
- Occasional reports of professional or efficient service depending on visit timing
- Some patients found the facility acceptable during low-traffic periods
Common complaints
- Extremely long wait times for appointments and walk-ins
- Professionalism and attitude concerns regarding front-desk/reception staff
- Administrative failures related to processing lab results, drug screens, and physical documentation
- Lack of clear communication about testing cut-off times and procedures
- Allegations of poor treatment and discriminatory behavior
In patients' words
"I was the first person in the clinic to check in they put me in a room and had me wait over 2 hours for a physical concentra I hope you guys shut down and go bankrupt"
— Yelp/MapQuest review"Receptionists on 9/25/23 at 2:00PM were horrible… one of them that was Asian out loud says “why is everyone here” and I feel like that’s something you shouldn’t say out loud in front of all the patients."
— LocalGuideWorld review"Budget at least 5 hours for a physical/UA here. Even if you wait in line before Concentra opens, it could easily take that long."
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