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Addiction/Substance Use Disorder TreatmentTukwila, WA

★★★☆☆2.6/522 reviews across 3 platforms

Ratings by platform

  • Rehab.com (Sound Mental Health): 2.7/5 (20 reviews)
  • Unilocal (Sound Mental Health): 1/5 (2 reviews)
  • Recovered.org (Sound Tukwila East): 4.03/5 (N/A)

What patients say

Patients praise

  • Integrated full-circle care (behavioral health, dental, and social support)
  • Accessible walk-in options for medication-assisted treatment
  • Respectful and supportive staff interaction in specific programs

Common complaints

  • Difficulty scheduling and rescheduling appointments
  • Unprofessional and rude front desk staff/communication issues
  • Perceived lack of care or attention from counselors
  • Billing and insurance concerns
  • Long wait times

In patients' words

"When I go to HealthPoint, every single person treats me with respect, knows my name, and will drop everything to help me."

HealthPoint patient testimonial

"I would’ve assumed that being this type of business, after she hung up on me the first time, she’d call back. This facility is a mental health center, it should be important to have someone that represents this business in a compassionate and caring manner."

Rehab.com user review (Sound Mental Health)

"SHE JUST DOES NOT CARE ABOUT HER PATIENTS! simple as that.yeah Dr. Beth Sandman makes patients WORSE not BETTER. DO NOT go here! you WILL regret it."

Unilocal user review (Sound Mental Health)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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