Premier Residential Treatment Center: Drug Rehab | Sierra ...
Substance Use Treatment • Tucson, AZ
Ratings by platform
- Rehabs.com: 3.7/5 (76 reviews)
- Yelp: 2.4/5 (167 reviews)
- Birdeye: 3.5/5 (715 reviews)
What patients say
Patients praise
- Many alumni report life-changing experiences and successful recovery
- Appreciation for diverse, holistic therapies (e.g., equine therapy, somatic experiencing)
- Some staff members and individual therapists are praised as being highly skilled and caring
- The physical setting and campus environment are often described as beautiful or comfortable
Common complaints
- Frequent reports of aggressive, unprofessional, or dismissive staff behavior
- Significant concerns regarding billing disputes, financial practices, and high costs
- Frequent complaints about lack of effective communication and follow-up/aftercare
- Allegations of program misrepresentation, particularly regarding religious/faith-based components
- Concerns about overcrowding, staff shortages, and limited access to individual therapy sessions
- Negative experiences with family programming and perceived lack of genuine care for family dynamics
- Reports of property theft and issues with mail handling
In patients' words
"The staff was caring and loving. However, it was not always the cleanest."
— Anonymous Alumnus (Best Rehabs)"This place is AWFUL and a huge scam. They had 150 patients when I was in there (which is horrible for people with PTSD) and were way past max capacity."
— Patient Review (FindRehabCenters.org)"The doctors are some of the best in the country. Some of the therapists are amazing, others not so much. It is very expensive, and the financial side of the facility is unprofessional and rude."
— Patient Review (Birdeye)More clinics in Tucson
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