TMC Health | Compassionate Care That Puts You First
Specialty Care Clinics • Tucson, AZ
Ratings by platform
- CMS HCAHPS data / Healthgrades / Momentary: 2 out of 5 stars (overall patient satisfaction) (2,493 surveys (HCAHPS))
- U.S. News & World Report: Best Regional Hospital, Ranked 5 in Arizona and 2 in Tucson
- Leapfrog Group: 120/120 points on specific outpatient experience measures
What patients say
Patients praise
- High performing in numerous adult procedures and medical conditions
- Good ratings for elective outpatient surgery experiences in specific domains
- Some reports of life-saving care and highly skilled medical interventions
- Majority (71%) of patients report they would recommend the hospital
Common complaints
- Long wait times for emergency care and patient admission
- Reports of unresponsiveness or slow response times from nursing staff when assistance is requested
- Complaints regarding poor communication from doctors and nurses
- Concerns about facility cleanliness and noise levels at night
- Experiences of staff appearing uncaring or dismissive of patient needs
In patients' words
"My quad bypass was done at TMC 3 weeks ago and the surgeon and his OR staff saved my life. The IC unit was wonderful, responsive, and there for me."
— City-Data Forum user"An old lady died sitting in a wheel chair after waiting for 5 hours. No one noticed... The staff seems desensitized to humans. Its routine without the human emotion or compassion."
— A-Better-Place user reviewMore clinics in Tucson
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