Palo Verde Behavioral Health | Tucson, AZ | PaloVerdeBH.com
Mental Health • Tucson, AZ
Ratings by platform
- Birdeye: 2.6/5 (255)
- Apple Maps: 2.5/5 (24)
- HospitalStats.org: Poor (N/A)
What patients say
Patients praise
- some individual staff members noted as caring or helpful
- facility reports high internal patient satisfaction scores on their website
Common complaints
- reports of poor communication and unresponsiveness from staff and doctors
- concerns about facility cleanliness and organization
- complaints regarding staff conduct, including lack of respect or rude behavior
- difficulties with the admissions process and visitor policies
- reports of inadequate help or treatment for patients
In patients' words
"very unorganized. You have to ask about visitation, phone numbers to call patient and it took two days of constant calling before I could talk to a nurse. then it was at 4 am. they cut visitation short and implied they were short staffed and do not stick to the planned schedule... I would even recommend to my enemy."
— Birdeye Review"i was shushed by multiple nurses as well as laughed at. There were many bullies in my ward and they never moved the bully/aggressor. They had lost ALL of my $75 worth of toiletries and Had no track of anything they were doing."
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