Palo Verde Behavioral Health | Tucson, AZ | PaloVerdeBH.com
Behavioral Health • Tucson, AZ
Ratings by platform
- Birdeye: 2.6 out of 5 stars (255 reviews)
- Apple Maps: 2.5 out of 5 stars (24 reviews)
- LocalGuideWorld: 2.5 out of 5 stars (149 reviews (approximate))
- HospitalStats.org: POOR
What patients say
Patients praise
- occasional positive experiences with individual nursing staff members
- some reports of helpfulness in providing mental health tools
Common complaints
- reports of disorganized care and poor communication from staff and doctors
- complaints regarding untrained, rude, or condescending staff behavior
- concerns about facility cleanliness and maintenance of patient belongings
- insufficient support for patient mental health needs or lack of follow-up care
- allegations of HIPAA violations and unprofessional admission/discharge procedures
In patients' words
"Would give 0 stars if possible... They wouldn't give me a brush or a comb... They missed taking my blood multiple times... left alone at the front desk, with the window wide open and all of the keys and files left out right there, which is a major HIPPA violation."
— LocalGuideWorld user review"Very unorganized. You have to ask about visitation, phone numbers to call patient and it took two days of constant calling before I could talk to a nurse... this is not a facility that I would even recommend to my enemy."
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