Spinal Diagnostics: Pain Experts
Pain Management • Tualatin, OR
Ratings by platform
- Birdeye: 4.7 out of 5 stars (545 reviews)
- Vitals: 4.2 and 4.1 for providers listed (Not provided total for practice)
What patients say
Patients praise
- Professional and knowledgeable medical staff, including specific praise for Dr. Anderson, Dr. Huntington, and Dr. Heros
- Effective and accurate diagnosis and treatment outcomes, with some patients reporting pain relief after long histories of pain
- Compassionate and supportive care from nurses and ancillary staff during procedures
- Efficient scheduling and helpful assistance with navigating complex insurance issues for some patients
Common complaints
- Perceived focus on high-volume patient throughput rather than individual patient needs
- Frustration with administrative processes, specifically regarding insurance billing and referrals
- Occasional reports of poor communication or lack of empathy from some staff members
- Issues with wait times for appointments and referrals
In patients' words
"The entire staff including the doctor were amazing! From the beginning of the experience the office staff was prompt and efficient with scheduling and communication."
— BusinessYab Review (May 10, 2023)"Dr. Anderson seemed nice. His team and processes are geared toward volume/units, rather than people/ailments. ... The theme of the team was 'so what, NEXT....' You're just a number!"
— Birdeye Review (circa 2024)More clinics in Tualatin
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